All pull requests

Pull requests

• [17.0] helpdesk_mgmt_sale: Port missing commits from 18.0 and 16.0

  mod:helpdesk_mgmt_saleseries:17.0
  #1140·david-banon-tecnativa opened Oct 21, 2026Contributor·

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  1

• [19.0][IMP] helpdesk_type: improve readme

  mod:helpdesk_typeseries:19.0
  #1138·lloydvheremu opened Oct 21, 2026·

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  1

• [18.0][FIX] helpdesk_ticket_partner_response don't check sender's email address

  mod:helpdesk_ticket_partner_responseseries:18.0
  #1137·jans23 opened Oct 20, 2026Contributor·

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• [19.0][FIX] helpdesk_mgmt_sla: README

  mod:helpdesk_mgmt_slaseries:19.0
  #1136·jans23 opened Oct 19, 2026Contributor·

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  2

• [18.0][IMP] helpdesk_ticket_close_inactive check message date

  mod:helpdesk_ticket_close_inactiveseries:18.0
  #1134·jans23 opened Oct 19, 2026Contributor·

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  4

• [19.0][FIX] helpdesk_mgmt: link & subscribe customer partner for unknown email senders

  mod:helpdesk_mgmtseries:19.0
  #1133·victoralmau opened Oct 19, 2026Member·

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  1

• [20.0][MIG] helpdesk_mgmt: Migration to 20.0

  mod:helpdesk_mgmtseries:20.0
  #1132·dnplkndll opened Oct 17, 2026Contributor·

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  5

• [19.0][MIG] website_helpdesk_mgmt

  mod:website_helpdesk_mgmtseries:19.0
  #1131·broigm opened Oct 17, 2026·

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• [19.0][MIG] helpdesk_mgmt_timesheet_sale

  mod:helpdesk_mgmt_timesheet_salemod:helpdesk_mgmt_timesheetseries:19.0
  #1130·broigm opened Oct 17, 2026·

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• [19.0][MIG] helpdesk_mgmt_timesheet

  mod:helpdesk_mgmt_timesheetseries:19.0
  #1129·mcastillol14 opened Oct 15, 2026·

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• [19.0][MIG] helpdesk_mgmt_template

  mod:helpdesk_mgmt_templateseries:19.0
  #1128·mcastillol14 opened Oct 15, 2026·

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• [19.0][MIG] helpdesk_mgmt_team_partner

  mod:helpdesk_mgmt_team_partnerseries:19.0
  #1127·mcastillol14 opened Oct 15, 2026·

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• [FIX] helpdesk_mgmt: Prevent duplicate ticket submission

  approvedmod:helpdesk_mgmtready to mergeseries:18.0
  #1123·shirashi3771 opened Oct 13, 2026·

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  · 18.0
  8

• [IMP] helpdesk_mgmt: reset kanaban state on write

  approvedmod:helpdesk_mgmtready to mergeseries:18.0
  #1118·flotho opened Oct 7, 2026Member·

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  · 18.0
  2

• [18.0][FIX] helpdesk_ticket_partner_response: multiple emails

  approvedmod:helpdesk_ticket_partner_responseready to mergeseries:18.0
  #1111·jans23 opened Sep 24, 2026Contributor·

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  3

• [18.0][FIX] website_helpdesk_mgmt: link & subscribe unknown customer partner

  mod:website_helpdesk_mgmtseries:18.0
  #1107·jans23 opened Sep 14, 2026Contributor·

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  1

• [19.0]]MIG] helpdesk_mgmt_timesheet: Migration to 19.0

  mod:helpdesk_mgmt_timesheetseries:19.0
  #1102·etobella opened Sep 4, 2026Member·

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  2

• [FIX] helpdesk_mgmt_crm: ensure attachments on created leads are readable to people without helpdesk access.

  mod:helpdesk_mgmt_crmseries:17.0
  #1101·Dirbaio opened Sep 3, 2026·

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  3

• [17.0][BACKPORT] helpdesk_mgmt: Backport multiple commits from v18

  mod:helpdesk_mgmtmod:helpdesk_typeseries:17.0
  #1097·david-banon-tecnativa opened Aug 26, 2026Contributor·

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  1

• [FIX] helpdesk_mgmt: Address recipient in email

  mod:helpdesk_mgmtseries:19.0
  #1096·SirPyTech opened Aug 26, 2026Contributor·

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• [17.0][ADD] helpdesk_mgmt_partner_dashboard: New Module

  approvedmod:helpdesk_mgmt_partner_dashboardready to mergeseries:17.0
  #1093·cgarcia-solvos opened Aug 25, 2026·

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• [IMP] helpdesk_mgmt_fieldservice: review fsm_order_close_wizard security

  mod:helpdesk_mgmt_fieldserviceseries:18.0
  #1092·SirPyTech opened Aug 25, 2026Contributor·

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  5

• [IMP] helpdesk_mgmt: Show Access button in stage changed email

  mod:helpdesk_mgmtseries:18.0
  #1091·SirPyTech opened Aug 24, 2026Contributor·

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  · 18.0
  3

• [FIX] helpdesk_mgmt: enforce access control on /ticket/close (portal can change arbitrary tickets)

  mod:helpdesk_mgmtseries:19.0
  #1089·gmaOCR opened Aug 17, 2026·

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• [FIX] helpdesk_mgmt: do not auto-assign tickets to portal users

  mod:helpdesk_mgmtseries:18.0
  #1086·nericervin opened Aug 15, 2026·

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  15